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Sleepzone Galway City FAQs

Where is Sleepzone Galway City located? Sleepzone is situated in the centre of Galway city and very close to the Bus and Train Station as well as pubs, cafes, restaurants, and late bars....


How do I make a reservation?
All reservations must be made onine. Best rate see our own website If ypu wish to make a group reservation please email


What do I need to bring with me to check-in? We require that all guests checking-in bring a valid piece of Photo Identification (ID) with them. Unfortunately we are unable to check in any guest without ID. Photo copies of ID, expired ID and PPS cards are not accepted. The Credit card provided must match the name and details of the booking and is required to be presented on arrival

What time can I check-in? Sleepzone Galway City offers 24-hour reception service, and guests are welcome to check in anytime. Please keep in mind that the rooms are usually not finished being cleaned until 3pm.

What time is check-out? We ask all guests to vacate their rooms by 10:00am.

Is it possible to check-out later than 10:00am? In order for us to maintain our high standards of cleanliness and to ensure that all rooms are ready by 3.00pm for check-in, it is unfortunately not possible to extend the check-out time beyond 10:00am.

Where can we leave our luggage? Our guests are welcome to leave their luggage in our luggage room free of charge while on day trips or even just prior to check-in. There are also safety deposit boxes that are free of charge.

Is there a curfew? There is no curfew, and there is someone at reception 24 hours a day to assist you. The main doors are locked at approximately 20:00pm, however the key cards issued for the rooms grant access in and out of the hostel at any time. Our night-porter is on duty from 11:00pm– 7:30am.

Do we need to bring our own bed linen? We provide clean bed linen for all of our guests, changed daily prior to check-in. 

Are bath towels provided? Towels are available to hire at Reception for €2

Are there laundry facilities? Yes, the on-site laundry facilities are just €4.00 for a wash and €3.00 for a dry, detergent is included.

Is there WiFI access?  We offer Free Wi-Fi access for our guests

Is it possible to book tours at Sleepzone Galway City? We sell tour tickets for bus and walking tours for the Cliffs of Moher,  Connemara at Reception.

Where do the tour buses leave from?
When booking at Bus tour with Galway Tour Company you will have an option to select a pick up time at Sleepzone The GTC leaves from Sleepzone Galway City daily at 9.30am.

How safe is the hostel? Sleepzone Galway City is very safe. Sleepzone has staff available to help guests 24 hours a day should any problems arise. We also have cameras monitoring our common areas, and security staff on site at weekends. The safety and security of our guests is our top priority.

What are the booking terms and conditions?

Photo ID is required at check-in; we cannot check you in without it.

The Photo ID must include a date of birth.

We require a vaild credit to provide a check in.

Only online bookings are accepted

Check-in: 3pm. If you arrive earlier, you're welcome to leave your bags with us until then, chill out and have a cuppa.
Check-out: 10am.

Please note that Sleepzone Galway is an alcohol-free zone .Galway is a party town. Accommodating over 200 people/night, we feel our priority is to provide a fun, safe, clean, friendly , value for money accommodation - for groups, for individual travellers, for families , for people of all ages and nationalities.

For group bookings of four people or more, we may charge a group security deposit of €25 per person. This is payable on arrival by cash or credit card and is fully refundable on departure, subject to adherence to our house rules, which can be emailed to you upon request.
For group bookings of eight people or more, we request full payment a month before arrival. Payment can be made by card or bank transfer. 

All bookings are pre-authorized on the day of arrival. If the pre-authorization is not successful we reserve the right to cancel your booking.

All persons under 18 years of age must be accompanied by a supervising adult, and must be booked into private accommodation i.e. not sharing with other people.

We have a maximum stay policy in place of 7 nights. Should you wish to stay longer than this period, please contact Sleepzone Management. 

YHA membership discounts only apply when booking direct on and not through a 3rd party webiste.

Where can I park? The Dyke Road parking lot is located just down the street. When approaching the car park from Sleepzone, simply continue down Bóthar na mBan road and through the traffic lights; the parking lot is on your right. The cost is €6.50/day, and free from 6:30pm – 8:30am. Please note that this is an outdoor public car park, and cars and belongings are left at the owners’ risk.

Sleepzone Galway City

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