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Sleepzone Galway City FAQs

Where is Sleepzone Galway City located? Sleepzone is situated in the centre of Galway city and very close to the Bus and Train Station as well as pubs, cafes, restaurants, and nightclubs....

What do I need to bring with me to check-in? We require that all guests checking-in bring a valid piece of Photo Identification (ID) with them. Unfortunately we are unable to check in any guest without ID. Photo copies of ID, expired ID and PPS cards are not accepted. 

What time can I check-in? Sleepzone Galway City offers 24 hour reception service, and guests are welcome to check in anytime. Please keep in mind that the rooms are usually not finished being cleaned until 3pm.

What time is check-out? We ask all guests to vacate their rooms by 10:00am.

Is it possible to check-out later than 10:00am? In order for us to maintain our high standards of cleanliness and to ensure that all rooms are ready by 3.00pm for check-in, it is unfortunately not possible to extend the check-out time beyond 10:00am.

Where can we leave our luggage? Our guests are welcome to leave their luggage in our luggage room free of charge while on day trips or even just prior to check-in. There are also electronic lockers that can be hired if guests require extra security, and safety deposit boxes that are free of charge.

Is there a curfew? There is no curfew, and there is someone at reception 24 hours a day to assist you. The main doors are locked at approximately 20:00pm, however the key cards issued for the rooms grant access in and out of the hostel at any time. Our night-porter is on duty from 11:00pm– 7:30am.

Do we need to bring our own bed linen? We provide clean bed linen for all of our guests, changed daily prior to check-in. 

Are bath towels provided? Towels are available to hire at Reception for €2

Are there laundry facilities? Yes, the on-site laundry facilities are just €4.00 for a wash and €3.00 for a dry, detergent is included.

Is there internet access? We offer FREE internet access to our guests while staying at Sleepzone. We also offer free WiFi access for guests who wish to use their laptops. Please note that there are no printing facilities on site.

Is it possible to book tours at Sleepzone Galway City? We sell tour tickets for bus and walking tours for the Cliffs of MoherConnemara and Burren Walk & Farm Visit at Reception.

Where do the tour buses leave from?
The tour buses depart from the Coach Station, opposite the Tourist Office which is just off Eyre Square. This is approximately a five minute walk from Sleepzone. The GTC leaves from Sleepzone Galway City daily at 9.30am.

How safe is the hostel? Sleepzone Galway City is very safe. Sleepzone has staff available to help guests 24 hours a day should any problems arise. We also have cameras monitoring our common areas, and security staff on site at weekends. The safety and security of our guests is our top priority.

What are the booking terms and conditions?

PhotoID is required at check-in; we cannot check you in without it.
Check-in: 3pm. If you arrive earlier, you're welcome to leaveyour bags with us until then, chill out and have a cuppa.
Check-out: 10am.

Please note that Sleepzone Galway is an alcohol-free zone.Galway is a party town. Accommodating over 200 people/night, we feel ourpriority is to provide a fun, safe, clean, friendly , value for moneyaccommodation - for groups, for individual travellers, for families , forpeople of all ages and nationalities.

For group bookings of four people or more, we may charge agroup security deposit of €25 per person. This is payable on arrival by cash orcredit card and is fully refundable on departure, subject to adherence to ourhouse rules, which can be emailed to you upon request.
For group bookings of more than eight people, we request fullpayment a month before arrival. Payment can be made by card or bank transfer. 

All bookings are pre-authorized on the day of arrival. If thepre-authorization is not successful we reserve the right to cancel your booking.

All persons under 18 years of age must be accompanied by asupervising adult, and must be booked into private accommodation i.e. notsharing with other people.

We have a maximum stay policy in place of 7 nights. Shouldyou wish to stay longer than this period, please contact Sleepzone Management. 

YHA membership discounts only apply to our rack rate.Discounted online rates/group discounts and other discounted rates cannot besubject to further YHA membership discounts.


Where can I park? The Dyke Road parking lot is located just down the street. When approaching the car park from Sleepzone, simply continue down Bóthar na mBan road and through the traffic lights; the parking lot is on your right. The cost is €4/day, and free from 6:30pm – 8:30am. Please note that this is an outdoor public car park, and cars and belongings are left at the owners’ risk.

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