Where is Sleepzone Galway City located? Sleepzone is situated in the centre of Galway city and very close to the Bus and Train Station as well as pubs, cafes, restaurants, and nightclubs....
What do I need to bring with me to check-in? We require that all guests checking-in bring a piece of Photo Identification (ID) with them. Unfortunately we are unable to check in any guest without ID.
What time can I check-in? Sleepzone Galway City offers 24 hour reception service, and guests are welcome to check in anytime. Please keep in mind that the rooms are usually not finished being cleaned until 3pm.
What time is check-out? We ask all guests to vacate their rooms by 10:00am.
Is it possible to check-out later than 10:00am? In order for us to maintain our high standards of cleanliness and to ensure that all rooms are ready by 3.00pm for check-in, it is unfortunately not possible to extend the check-out time beyond 10:00am.
Where can we leave our luggage? Our guests are welcome to leave their luggage in our luggage room free of charge while on day trips or even just prior to check-in. There are also electronic lockers that can be hired if guests require extra security, and safety deposit boxes that are free of charge.
Is there a curfew? There is no curfew, and there is someone at reception 24 hours a day to assist you. The main doors are locked at approximately 20:00pm, however the key cards issued for the rooms grant access in and out of the hostel at any time. Our night-porter is on duty from 11:00pm– 7:30am.
Do we need to bring our own bed linen? We provide clean bed linen for all of our guests, changed daily prior to check-in. For guests staying for longer periods, bed linen is changed every 3 days.
Are bath towels provided? Towels are provided at no extra charge.
Are there laundry facilities? Yes, the on-site laundry facilities are just €4.00 for a wash and €3.00 for a dry, detergent is included.
Is there internet access? We offer FREE internet access to our guests while staying at Sleepzone. We also offer free WiFi access for guests who wish to use their laptops. Please note that there are no printing facilities on site.
Is it possible to book tours at Sleepzone Galway City? We sell tour tickets for bus and walking tours for the Cliffs of Moher, Connemara and Burren Walk & Farm Visit at Reception.
Where do the tour buses leave from? The tour buses depart from the Coach Station, opposite the Tourist Office which is just off Eyre Square. This is approximately a five minute walk from Sleepzone. The GTC leaves from Sleepzone Galway City daily at 9.45am.
How safe is the hostel? Sleepzone Galway City is very safe. Sleepzone has staff available to help guests 24 hours a day should any problems arise. We also have cameras monitoring our common areas, and security staff on site at weekends. The safety and security of our guests is our top priority.
Where can I park? The Dyke Road parking lot is located just down the street. When approaching the car park from Sleepzone, simply continue down Bóthar na mBan road and through the traffic lights; the parking lot is on your right. The cost is €4/day, and free from 6:30pm – 8:30am. Please note that this is an outdoor public car park, and cars and belongings are left at the owners’ risk.